Zendia is a self-improvement platform that blends journaling, to-do lists, wellness tracking, and AI to drive meaningful, measurable personal progress.
Welcome to Zendia LLC ("Zendia," "we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you use our services.
By accessing or using our services, you agree to this Policy. If you do not agree with the terms of this Policy, please do not access or use our services.
We collect personal information to provide and improve our services. The categories of information we may collect include:
Information You Provide Us
Registration Information: When you create an account, we collect personal details such as your email address and phone number.
Information You Generate When Using Our Services
User Content: Notes, tasks, events, and other content you create while using our services.
Information We Automatically Collect
Technical Information: Your IP address, device ID, device information, and geolocation data collected when you interact with our services.
We use your personal information for the following purposes:
To Provide and Maintain Our Services: Manage your account and provide customer support.
To Improve and Monitor Our Services: Analyze usage patterns to enhance functionality and user experience.
To Communicate with You: Send updates, notifications, and productivity or wellness reports related to our services.
For Analytics: Conduct data analysis to understand user behavior and preferences.
To Comply with Legal Obligations and Prevent Fraud: Detect and prevent fraudulent or unauthorized activities.
Under the General Data Protection Regulation (GDPR), our legal bases for processing your personal information include:
Consent: When you have given explicit consent for a specific purpose.
Contract: Processing necessary for the performance of a contract with you.
Legal Obligation: Compliance with legal responsibilities.
Legitimate Interests: For purposes that are in our legitimate interests, such as improving our services, unless overridden by your data protection rights.
We use cookies and similar tracking technologies to enhance your experience:
Necessary Cookies: Essential for authentication and security purposes.
Functional Cookies: Remember your preferences and settings.
Analytical Cookies: Collect information to help us improve our services.
You can manage your cookie preferences through your browser settings.
We are committed to keeping your personal data private and will not sell your information or share it for advertising purposes. We only share your data with select service providers essential for our services:
Cloud Service Providers: Such as Microsoft Azure for data storage.
AI Service Providers: Such as OpenAI. Data shared is anonymized, vectorized, and not used to train AI models.
Analytics Providers: Such as Google Analytics. Only limited data like IP address, device ID, device information, and geolocation are shared. We do not share user-generated content like notes, tasks, and events.
Payment Processors: Such as Stripe. Only necessary billing information like your name, payment details, and billing address are shared. We do not share user-generated content with payment processors.
Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws different from those in your country. Your data is stored on servers located in the United States.
We retain your personal information for as long as you maintain an account with us and for up to 30 days after you request account deletion. After this period, we will securely delete or anonymize your data.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access: Request access to the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Objection: Object to the processing of your personal data.
Restriction: Request restriction of processing your personal data.
Data Portability: Request transfer of your personal data to you or a third party.
Withdrawal of Consent: Withdraw consent where we are relying on it for processing.
To exercise your rights, please contact us using the information provided in the "Contact Us" section.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Right to Know: Request details about the personal information we have collected about you.
Right to Delete: Request deletion of your personal information.
Right to Opt-Out: We do not sell personal information, so you are opted-out by default.
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. This includes encryption of personal data at rest using AES 256-bit encryption and encryption of personal data in transit using at least TLS 1.1. However, no method of transmission over the internet or electronic storage is 100% secure.
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
Our services may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
Our SMS Privacy Policy can be found here.
We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page and, where appropriate, through our services, email, or SMS.
If you have any questions, comments, or requests regarding this Policy, please contact us.
By using our services, you acknowledge that you have read and understood this Policy.